Shipping & Delivery Policy
Thank you for visiting our store. This policy outlines all details related to the shipping of physical peripheral goods. Please read it carefully.
1. Order Processing Time
We typically process and prepare all peripheral goods orders for shipment within
1-3 business days after your order is placed (excluding weekends and holidays).
During peak seasons or promotions, processing times may be slightly longer, and we will communicate any delays promptly.
2. Shipping Destinations & Delivery Times
We offer both domestic and international shipping.
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Domestic Shipping: We provide shipping services.
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International Shipping: We can ship to many countries and regions worldwide. Currently, we are unable to ship to some specific countries/regions. Available destinations will be displayed during checkout.
Estimated Delivery Times (from the date of shipment):
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Domestic Standard Shipping: Typically 3-7 business days.
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International Standard Shipping: Typically 8-15 business days.
Please note that international delivery times can vary significantly due to destination, customs processes, and holidays. The above are only estimates and not guarantees.
3. Shipping Costs
Shipping costs are automatically calculated at checkout based on your geographic location, the weight of the products, and the chosen shipping method.
You can also find our standard shipping costs below:
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Free Shipping Offer: We offer free standard shipping on orders over $50.
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Flat Rate Shipping: For orders that do not meet the free shipping threshold, we may charge a flat rate which you can view on the checkout page.
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Real-Time Carrier Rates: We provide the most accurate shipping rates in real-time via our partnered carriers (e.g., UPS, FedEx), which you can view on the checkout page.
4. Customs and Import Taxes
For international orders, your package may be subject to import duties, taxes, and fees assessed by the destination country. These charges are the
buyer's sole responsibility. We have no control over these charges and cannot predict what they may be. Please contact your local customs office for further information.
5. Order Tracking
Once your order has been shipped, we will send you an email with a tracking number and a link to track your package. You can use this link to monitor the status of your shipment.
6. Lost or Damaged Packages
If your package is lost or damaged during transit, please contact us immediately at [Insert your customer service email]. We will assist you in filing a claim with the carrier and work to resolve the issue for you.
7. Policy Updates
We reserve the right to update this Shipping Policy at any time. Any changes will be effective immediately upon being posted on this page.
If you have any questions about our Shipping Policy, please contact us at
customerservice@bjyouban.com
